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Knowledge Base
The complete documentation for all RACE RESULT products and software features. Find also learning materials and FAQs.
Academy
With our online training program, you will get to know all the important features of our hardware and software step by step.
In addition, we hold Training Sessions around the world to teach timers and keep them updated about latest developments.
Individual Help
The Knowledge Base doesn't provide a fitting answer to your question? You are facing issues with your hardware or your event file in RACE RESULT 12? Feel free to contact us via email stating your customer number. We monitor our emails constantly, and will do our best to always answer inquiries within 24 hours.
Software Setup Service
If desired we'll set up your RACE RESULT 12 event file for chip timing with RACE RESULT equipment, based on the information you provide. Pricing for this service is $99.00 per hour or fraction of an hour.
Please contact us at least a few days before your event!
* all prices excl. tax
At Your Event
If you wish, we can also help with the timing of your event, whether on site or remote. Since the RACE RESULT hardware and software can also be operated via the Internet, we can carry out most of the timing processes remotely.
If desired, we will be happy to make you a non-binding offer.
Forum
Just ask your question about hardware and software. Most of the time there is a RACE RESULT timer who knows a solution or works on it with you!
Support Team
Mark Bockmann
Thorsten Griesbach
Bryce Longacre
Lars Späth
Felix Schöppe
Rubens Koleczko
Ulisse Mariangeli
Andre Robl
Sascha Hornung
Dirk Baumgärtner
Elliot Tabraham-Dowers
Eric Yong Cheen Khen
Practical Guides
For a quick overview and an easy start into your event, these articles in our Knowlegde Base will help you.
RACE RESULT 12
Passive System
Manual Timing
USB Timing Box
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Ground Antenna Best Practice
Transponder Types
How to time your first event
RACE RESULT Passive Transponders
