Online Payment allows the participant to pay the entry fee during the Online Registration on my.raceresult.com.
Selecting Payment Methods
First, activate Online Payment by checking the box Activate Online Payment and choose among the numerous payment methods you would like to offer. While doing so be aware of the following risks:
- Currency Risk
If you offer a payment method with a different currency (e.g. event in Switzerland, payment method using Euro) you carry the currency risk meaning that you might get less money if the exchange rates worsens. Of course, it might also happen the other way and you will get paid out more.
- Security of Payment
If you accept wire transfer as payment method, you do not have assurance that the participant will really transfer the amount. Even if they receive payment reminders, there is always a percentage that does not pay which leads to additional effort during the event. Transfer has its charms when there is a high entry fee as the fees are independent from the entry fee. However, there is also loss of money as participants register for the event, never pay and then do not take part, for example due to illnes.
- Chargeback Risk
Depending on the payment method, there is the risk involved that the money might be charged back. This might happen quite easily with direct debit - a short call to the bank is sufficient. The same might happen with credit card payments - a chargeback is possible but it demands more effort from the participant. If you allow a direct debit in the future, the likelihood of chargebacks will also rise.
Online Registration Contract
When activating payment methods where fees are charged, you will have to sign the Online Registration Contract before you can start using the online registration. When you need it, a link will show up in the settings.
Note that you need to file the contract only once per customer number.
DIY Payment Methods
We offer a select number of DIY payment methods, where you will collect the entry fees completely at your own risk. Please note that typically payment via credit card is the only supported payment method within these DIY Payment Gateways, even though they may offer a number of different payment methods.
Payment Fees
RACE RESULT charges a fee for the payment processing service. These fees depend on the payment method and are listed in the settings.
For certain DIY Payment methods RACE RESULT charges a service fee for use of the payment platform. These fees will vary according to the payment method.
These fees will be invoiced on a monthly basis on the last day of each month. If you are already using a payment method where you receive a payout from RACE RESULT then these charges will be deducted from your settlement.
Special Settings
If desired, you can specify a different bank account for the payout (for this event, different from the one given in the Online Registration Contract) and also a different email for the monthly email with the settlement and a different customer number for the invoice. These functions are frequently used by race timers, who wish that payments and the invoice go directly to the race director.