LED Blink Codes

The Track Box has 2 LEDs on the front, the left is red/green and the right is blue, each LED indicates a different function

Red/Green LED

	(Continuous red/green) - Less than 20s (directly after turning on) -> Firmware upgrade in progress - Passive only: during operation and without beep -> Strong reflection (See Error Code descriptions) - Passive with a continuous beep, Active during operation: Fatal Hardware Error (See Error Code descriptions)
	(Continuous red) SIM Card error / Battery Under Voltage - Try Charging for a few minutes, then try reseating SIM or replacing SIM. - Box does not need to be turned off for SIM replacement. Passings will not be lost as long as the box is not turned off!
...................................................................................	(Single red) no GPS, Network OK
...... ................................................	(Single red, double red) no GPS, no network
.................... .................................................	(Double red) GPS OK, no network
.................................................	(Single red, triple red) no GPS, network OK Receiving active Track Pings!
...... ......................	(Single red, double red, triple red) no GPS, no network Receiving active Track Pings!
...................................................................................	(Single green) GPS and network OK
.................................................	(Single green, triple green) GPS and network OK Receiving active Track Pings!

Charging:

Battery full

Battery not yet full

Note: the Track Boxes are always on when charging.

Blue LED (Passive Only)

On (Solid) - Passive reader active

On (Flashing Rapidly) - Passive reader active and detecting transponders

Off - Passive reader switched off

Note: See Orientation of Track Boxes to understand the conditions in which the passive reader will be switched off

Button

Press the button to switch the Track Box on.

Keep the button pressed for 1 second to turn off. If the Track Boxes are stacked, or very close to each other, they will send a shutdown command via 2.4GHz to shut down all boxes in the stack.

You can reset the Track Box by pressing the button for 10 seconds.

If the Track Box is locked via Tracking Box Configuration Rules, the LED will not blink at all and the button won't turn off the box. You can still reset the box by pressing the button for 10 seconds.

Beeper (Passive Only)

The internal beeper will signal a passing similar to the decoder beep. While the decoder beeps as soon as a transponder is in range, the Track Box Passive beeps when the actual passing has been created.

When you hear a continuous beep and see the box blinking red/green, it signals a fatal error (see above).

Error Codes

An error code (indicated by a continuously flashing red/green LED) can indicate one of two possibilities.

Strong reflection in front of the antenna - no beep

In most cases, an alternating red/green LED indicates a strong reflection in front of the antenna and you should check the surroundings of the box.

This can be anything in front of or around the Track Box, Most commonly (too much) metal, but it could be simply a person standing in front of the Track Box. You can easily test this by placing your hand in front of the antenna. The box will immediately start blinking red/green and should stop shortly after the antenna has no objects obstructing its view.

Remove everything in a minimum radius of 50cm (2ft) around the Track Box, particularly on the front side.

Fatal Hardware Error - continuous beep

If the box has no obstructions which could be causing reflections and the error code is always present then this may indicate a fatal hardware error