A dedicated setup portal is available at https://setup.raceresult.com. You will need to login with your RACE RESULT customer ID and password.

When using the online configuration your Track Box must be turned on, connected to the server and cannot be locked (via the Track Box Configuration Rules), for this reason it is not possible to set the SIM PIN using the online configuration portal.

In addition, you need to have physical access to the Track Box (either directly or through an assistant) as applying the config requires the Track Box button to be pressed.

To use the online configuration define the device ID of the Track Box you wish to update, select which parameter you want to change and the new value, then click set.

You will then need to press the Track Box Button quickly 3 times. This sends a request to the server, the Track Box will give a short beep to acknowledge the request. Wait for a long beep from the Track Box to confirm the parameter has been updated, the online portal will also show a confirmation message, this can take several minutes.

The confirmation message will show in a pop-up window and includes information on the Track Box ID, the parameter that you have changed and its new value.

Note: If the Track Box cannot connect to the server via GSM, for example in the event of incorrect APN settings, then the Track Box will instead send an SMS message to a RACE RESULT server which if successful will also reply with an SMS. If using data only SIM cards then beware that this may cause additional charges for the sending / receiving of SMS.