Track Box Configuration Rules

Track Box configuration is set by the RRS Proxy, when the Track Box sends a status call to the server it will also receive the latest update to the configuration.

Track Box Configuration Rules can only be applied through RACE RESULT 12 online or an event which is linked to your online account (has been checked out from your online account) and are accessed through the timing tab.

Default Configuration

The default configuration applies a set of rules to all Track Boxes which connect to RACE RESULT servers using your Customer ID. 

Track Box Configuration Rules will override any other Channel settings you have set through TagTool, but can be overridden by single box configuration using the Timing Tab remote control. 

Available Settings

Channel - Channel used for receiving active Track Pings, see Track Ping Detection.

Mode - Modes for data transmission which will impact the battery life:

Lock -  If the Track Box is locked, the LED will not blink at all and the button will not function at all. 

Auto Standby - The times which the box should switch off automatically, must be set as UTC time. This is normally only applicable for permanent installations or where devices may be setup in advance. Times are always 4 digits and always refer to UTC+0. You need to adjust for your local time zone. For example, in Berlin during summer (UTC+2), you need to set 1800-0600 to set standby from eight in the evening till eight in the morning.

Reader Power* - Power output of the UHF reader, this should only be changed in special circumstances:

Max (default) maximum allowed in your country (30dBm in most countries)
High 27dBm conducted
Medium 24dBm conducted
Low 21dBm conducted

+6dBi antenna gain must be added for EIRP value.

Reader Dead Time* - Dead Time of the UHF reader, this should only be changed in special circumstances. Default is 20000ms (20s), Maximum is 60000ms (60s). Please note, the Dead Time must always be longer than the Reaction Time

Reader Reaction Time* - Reaction Time of the UHF reader, this should only be changed in special circumstances. Default is 10000ms (10s), Maximum is 20000ms (20s).

Tracking Partner - If you are working with a supported third-party tracking visualisation partner then data can be automatically forwarded to their servers

Custom - If you have specific rules which cannot be achieved with the standard settings then a custom rule can be defined, you can contact us for further information on custom rules.

* only applicable to Track Box Passive. 

Single Box Configuration

Single Box Configuration allows different rules to be applied to specific devices, this is most useful for unlocking a specific device. Rules applied to a single box will override the default rules and will be permanent on the device, these rules can only be removed by clearing them from the single box configuration. 

Custom Rules

You can set custom configuration rules by typing in commands in the custom configuration rules edit field. You can apply multiple rules by separating them with a semicolon ";". 

For example

CUSTOMER=20705;BEEP=0

If you want to change an existing rule or remove the rule, you need to resend the same command with an update to the server to rule it out. It does not suffice to simply delete the command from the custom column. 

Customer ID forwarding 

You can change the customer ID on Track Boxes through the Track Box Configuration Rules. Any box that will come online under the current customer ID, will then change the customer ID to the given value with the next status call.

CUSTOMER=20705

Assuming the box is preconfigured to upload to customer 12345, but it should upload to 98765, the above custom command will update the customer ID from 312345 to 98765.
CAUTION: This can create a neverending loop which makes it impossible to work with the Track Box.
CAUTION: Be aware that typing errors may make it impossible for you to reach the Track Box without physical access to configure the box through the setting options.

Disable beeper 

You can disable the internal beeper on Track Boxes through the Track Box Configuration Rules. Please note that the Track Box will remember this setting until you enable the beeper again through the Track Box Configuration Rules, unlike with all other settings.

BEEP=0 - disable beeper
BEEP=1 - enable beeper

Dual Box Synchronisation

Dual Track Box Synchronisation is enabled by default, this can be enabled / disabled but should only be used in advanced use cases. This will be reset when the box is restarted and will be set to default if no custom rule is present.

READERSYNC=ON
READERSYNC=OFF

Box Name

In case you don't have physical access to a box or no Management Box available, you can also set the Box Name through the TrackBox Configuration. Make sure to access a Single Box, and then provide a name.

NAME=SPLIT1

Default INFOSMS Number

The default number which should receive the INFOSMS when the button of a Track Box is double pressed. This phone number must be written using the correct international dialling code with + as the prefix, e.g. +44 for the United Kingdom. Using 0044 or simply the phone number without dialling code will not be recognised.

INFOSMS=+491234567890

Force Firmware Update

Normally a Track Box will automatically update the firmware when booting, for permanent installations boxes may not be restarted for long periods of time but you want to ensure they are updated to the newest firmware. A Track box can be forced to check for new firmware by setting the upgrade parameter.

When set, the Track Box will check for a new firmware update during the next status call (which may take up to 4 minutes in normal mode or 15 minutes in standby), if there is no new update it will continue operation, if an update is available it will update and restart automatically which may take 2-5 minutes. 

This should not be done regularly and is not normally necessary, the configuration rule should be unset once all boxes have had a chance to update.

UPGRADE=NORMAL